Most people have incredible travel experiences where everything has been out of the top drawer – excellent service, on-time transport, amazing company, clean accommodations, everything running smoothly and complimentary slippers. So why don’t you reward it with a compliment or review? Likewise, it doesn’t always go according to plan and a negative encounter can really ruin your trip away, potentially making you feel unfairly bitter about a particular destination. “I’m never going back to Canada because my hotel didn’t use feather pillows!”
All the staff should be locked up and the key thrown away. In spite of what may or may not happen on your travels, there are nice ways to go about complimenting or complaining – which is mutually beneficial for all parties involved. Take a look the following sage advice to help keep everyone smiling.
Remember the Standard of Service You’ve Booked
The number one golden rule when it comes to complimenting or complaining is to remember what or where you’ve booked. Generally speaking – you get what you pay for. If you’re paying $4000 a night for a hotel suite and there’s a dead cat in the shower, then you’re well within your right to vent about cleanliness. But on the other hand, if you’re even thinking about writing a noise complaint when you’ve booked into a party hostel – you need to have a word with yourself.
The number of times people forget this simple rule is astonishing – and establishments suffer because of it. You pay your money – you take your choice. Don’t be a jerk.
Talk to the Staff First
So, you’ve got an issue with a receptionist who appears to be rude or ignoring you. Perhaps they’re having a really busy morning? It could be they’re personally having a bad day? Maybe they’re stressed with the number of stupid questions they’re getting asked that guests could have answered on google? Unless they’re being openly hostile, only as a final st